Fast and Trusted
Giftcard Transactions

E-codes are set of numbers of a gift card with no image.

In most cases, this error means that the the card code is incorrect. This might be as a result of a blurry picture or badly scratched card panel. For steam cards, this error can mean that your card has not been activated. In this case, you are advised to back with the store you purchased the card to resolve this issue.

Giftcards are generally inactive when produced and needs to be activated at the point of purchase before it can be redeemed/used.

Cards are activated at the store they are purchased at the point of purchase. Is your card inactive, please reach out to the store to have them activate it for you.

We want to give you good service all the time. which entails that we only accept cards we can confirm within the expected confirmation time. In cases we cannot, our system is designed to pause accepting such cards and display this error.